KlatchUp Child Safety StandardsEffective Date: October 10, 2026
Last Updated: October 10, 2026KlatchUp is operated by Newloka Technologies Pvt. Ltd. (“KlatchUp,” “we,” “us,” or “our”). We are committed to protecting children, preventing child sexual abuse and exploitation, and maintaining a safe environment for users of the KlatchUp application and associated services.These Child Safety Standards establish our zero-tolerance approach to child sexual abuse and exploitation (CSAE), explain prohibited conduct, and describe how users can report child-safety concerns.These standards apply to all users, accounts, content, communications, and activities associated with KlatchUp.## 1. Zero-Tolerance Policy for Child Sexual Abuse and ExploitationKlatchUp has a zero-tolerance policy for child sexual abuse and exploitation (CSAE).The following activities are strictly prohibited on KlatchUp:- Child sexual abuse and exploitation in any form.
- Creating, uploading, sharing, requesting, distributing, or possessing child sexual abuse material (CSAM).
- Grooming, manipulating, or soliciting children for sexual purposes.
- Sexual exploitation, trafficking, or attempted trafficking of children.
- Sexual extortion, blackmail, or coercion involving children.
- Sexualizing minors or encouraging sexual activity involving minors.
- Using profiles, messages, images, videos, or other content to facilitate the abuse or exploitation of children.
- Attempting to arrange sexual contact with a child or encouraging others to do so.
- Sharing links, instructions, or other material intended to facilitate child sexual abuse or exploitation.
- Encouraging, promoting, or assisting any conduct that endangers children.These prohibitions apply regardless of whether the conduct occurs publicly, privately, through direct communications, or through third-party links shared using KlatchUp.## 2. Definition of CSAE and CSAMChild Sexual Abuse and Exploitation (CSAE) refers to conduct that sexually abuses, exploits, or endangers children. Examples include grooming for sexual purposes, sexual extortion, sexual exploitation, and child trafficking for sexual purposes.Child Sexual Abuse Material (CSAM) refers to visual material depicting a minor engaged in sexually explicit conduct. This includes photographs, videos, and computer-generated imagery that depicts child sexual abuse.KlatchUp prohibits CSAM and any content or behaviour that facilitates child sexual abuse or exploitation.Users must not create, request, upload, share, distribute, or otherwise use KlatchUp to facilitate CSAM or CSAE.## 3. User ResponsibilitiesAll KlatchUp users are expected to help maintain a safe community.Users must:- Follow these Child Safety Standards and all applicable laws.
- Refrain from engaging in or facilitating CSAE.
- Report suspected child sexual abuse, exploitation, or dangerous behaviour through the available reporting channels.
- Provide accurate information when submitting a safety report.
- Cooperate with legitimate safety investigations where required.
- Respect the privacy, dignity, and safety of other users.Users must not attempt to evade moderation or enforcement measures by creating additional accounts, changing account details, or reposting prohibited content.## 4. Reporting Child Safety ConcernsKlatchUp encourages users to report any content, account, communication, or behaviour that may involve child sexual abuse or exploitation.Users should use the reporting mechanism available within the KlatchUp application to report suspected violations. Users may also contact our designated child-safety team using the contact information provided below.Child Safety Contact- Organization: Newloka Technologies Pvt. Ltd.
- Application: KlatchUp
- Email: [Insert designated child-safety contact email]
- Website: https://klatchup.app/When submitting a report, users should provide relevant details, such as the account involved, a description of the concern, and any available reference to the content or interaction.Please do not download, copy, or redistribute suspected CSAM to support a report. Provide identifying information or a reference to the content instead.Reports should be made in good faith. Knowingly submitting false or malicious reports may result in appropriate action.## 5. Review, Investigation, and EnforcementKlatchUp will review child-safety reports and take appropriate action in accordance with these standards, applicable laws, and the information reasonably available to us.Depending on the circumstances, appropriate action may include:- Reviewing reported accounts, content, and relevant information.
- Removing or restricting access to content that violates these standards.
- Suspending or permanently terminating accounts involved in CSAE.
- Restricting access to features where necessary to protect users.
- Preserving relevant information where legally permitted or required.
- Reporting confirmed CSAM or suspected criminal activity to the appropriate authorities or designated child-protection organizations, as required by applicable law.
- Cooperating with lawful requests from competent authorities.The response will depend on the severity and nature of the reported conduct, the available evidence, and any applicable legal obligations.KlatchUp prohibits retaliation against individuals who make good-faith child-safety reports.## 6. Compliance with Child Safety LawsKlatchUp is committed to complying with applicable child-protection and child-safety laws and regulations in the jurisdictions in which its services operate.This includes applicable obligations concerning the reporting of confirmed CSAM, cooperation with competent authorities, and the protection of children from abuse and exploitation.Where legally required, KlatchUp will report confirmed CSAM to the appropriate national or regional authority or designated child-protection organization.We will review and update our procedures as necessary to reflect applicable legal requirements and relevant platform policies.## 7. Child Safety Point of ContactNewloka Technologies Pvt. Ltd. designates a child-safety point of contact to receive communications concerning CSAE, CSAM, child-safety concerns, and compliance with applicable child-safety standards.The designated representative is responsible for coordinating the review of child-safety concerns, responding to relevant communications, and facilitating appropriate action when necessary.Designated Contact Details- Company: Newloka Technologies Pvt. Ltd.
- App: KlatchUp
- Child Safety Contact Email: [Insert designated email address]This contact is intended for child-safety matters and communications from relevant authorities or platform representatives. Users should use the application's reporting mechanism for routine reports where available.## 8. Account Restrictions and TerminationKlatchUp may restrict, suspend, or terminate accounts that violate these standards.Severe violations involving CSAE or CSAM may result in immediate account termination, subject to applicable law and operational requirements.Repeated violations, attempts to evade enforcement, or conduct that presents a risk to children may result in additional restrictions.Where appropriate and legally permissible, relevant information may be referred to competent authorities.## 9. Prevention and Continuous ImprovementKlatchUp is committed to reviewing its child-safety practices and improving its approach to preventing abuse and exploitation.Our efforts may include reviewing reports and enforcement outcomes, improving reporting and moderation procedures, and updating these standards as necessary.We encourage users to remain vigilant and report concerns promptly.## 10. Updates to These StandardsKlatchUp may update these Child Safety Standards to reflect changes in applicable laws, platform requirements, or our safety practices.The latest version will be published on our official website. Users are encouraged to review this page periodically.## 11. Contact UsFor questions or concerns relating to these Child Safety Standards, CSAE, or CSAM, please contact:Newloka Technologies Pvt. Ltd.
Application: KlatchUp
Website: https://klatchup.app/
Email: [Insert designated child-safety contact email]KlatchUp — Committed to a safer social experience and the protection of children.

KlatchUp Privacy PolicyEffective Date: October 10, 2026
Last Updated: October 10, 2026KlatchUp is operated by Newloka Technologies Pvt. Ltd. (“KlatchUp,” “we,” “us,” or “our”).We respect your privacy and are committed to protecting the personal information of individuals who use the KlatchUp mobile application and visit our website at https://klatchup.app/.This Privacy Policy explains how we may collect, use, store, disclose, and protect personal information when you access or use KlatchUp.By using KlatchUp, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will obtain it before processing your personal information.## 1. Scope of This PolicyThis Privacy Policy applies to:- The KlatchUp mobile application.
- User accounts and profiles created through KlatchUp.
- Information submitted through the application.
- Communications with our support team.
- Our website and associated services, to the extent applicable.This policy should be read alongside our Terms of Service and Child Safety Standards, where applicable.## 2. Information We May CollectThe information collected depends on the features you use, the permissions you grant, and how you interact with KlatchUp.### 2.1 Account and Profile InformationWhen you register or maintain an account, we may collect information such as:- Name or display name.
- Email address or mobile number.
- Username and account identifier.
- Profile photograph and other profile information you choose to provide.
- Authentication and account-management information.The exact information collected depends on the registration and profile features available in the application.### 2.2 Location InformationKlatchUp may use device location services to support location-dependent features, if those features are enabled in the application.Depending on the implementation and your device permissions, this may involve approximate or precise location information.You can manage location permissions through your device settings. Disabling location access may limit features that depend on location.We will not represent location as being collected continuously or in the background unless that functionality is actually implemented and disclosed.### 2.3 User-Generated ContentDepending on the features available, we may process information that you choose to submit, such as:- Profile photographs and images.
- Text, posts, comments, or other user-submitted material.
- Information submitted through forms or support requests.
- Content or information included in safety reports.Please avoid sharing sensitive personal information publicly or with people you do not trust.### 2.4 Device and Technical InformationWhen you use KlatchUp, technical information may be processed to operate, secure, and troubleshoot the service. Depending on the implementation, this may include:- Device type and operating system.
- Application version.
- Device or installation identifiers.
- IP address and network-related information.
- Diagnostic information, crash reports, and technical logs.We collect or receive only the information supported by the application's implementation and the services it uses.### 2.5 NotificationsIf push notifications are enabled, KlatchUp may process notification tokens and related technical information to deliver notifications to your device.You can manage notification permissions through your device settings.### 2.6 Information You Provide VoluntarilyWe may process information you provide when contacting support, submitting feedback, reporting inappropriate content, or communicating with us about your account.Please do not send passwords, authentication codes, or unnecessary sensitive information through support channels.## 3. How We Use InformationSubject to applicable law and the features actually provided, we may use personal information to:- Create, authenticate, and manage user accounts.
- Provide and maintain KlatchUp's functionality.
- Display and manage user profiles and submitted content.
- Support location-dependent features where enabled.
- Deliver notifications requested or permitted by users.
- Respond to questions, complaints, and support requests.
- Investigate suspected abuse, fraud, security incidents, and policy violations.
- Enforce our Terms of Service and Child Safety Standards.
- Maintain application reliability and diagnose technical problems.
- Protect the rights, safety, and security of users and our services.
- Comply with applicable legal obligations.We will not use personal information for purposes that are incompatible with this policy unless permitted by law or after providing any additional notice or obtaining any consent required.## 4. Legal Basis and ConsentWe process personal information in accordance with applicable privacy and data-protection laws.Depending on the circumstances, processing may be necessary to provide the service you request, fulfil legal obligations, protect users and the service, or pursue other lawful purposes.Where consent is required, we will seek consent for the relevant processing. You may withdraw consent where applicable, subject to legal requirements and any consequences for features that depend on the relevant information.## 5. Data Storage and Third-Party ServicesKlatchUp may rely on third-party infrastructure and service providers to operate the application.Our development environment has included Firebase services, such as Firebase Authentication, Firebase Realtime Database, and Firebase Cloud Messaging. The services and configurations used in the production application must be confirmed before this policy is finalized.Depending on the services actually enabled, providers may process information to support authentication, data storage, notifications, hosting, security, or diagnostics.These providers may process information in accordance with their own terms, privacy policies, and applicable contractual obligations.We do not claim that every Firebase service or other third-party service is active in the production application.## 6. Sharing and Disclosure of InformationWe do not sell personal information as a business practice.We may disclose personal information in the following circumstances, where applicable:Service providers: To providers that help us operate, maintain, secure, or support KlatchUp.Other users: Information that you choose to make visible through public or shared profile features may be accessible to other users according to the application's functionality and settings.Safety and moderation: Information may be reviewed or disclosed as reasonably necessary to investigate abuse, enforce our policies, and protect users.Legal requirements: We may disclose information when required by law, valid legal process, or a lawful request from a competent authority.Business transactions: Information may be transferred as part of a merger, restructuring, acquisition, or transfer of business assets, subject to applicable legal requirements.We do not authorize service providers to use personal information for purposes unrelated to their agreed services unless otherwise permitted by law.## 7. Data RetentionWe retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.Retention periods may depend on:- Whether your account remains active.
- The type and purpose of the information.
- Security, fraud-prevention, and safety requirements.
- Legal obligations and the resolution of disputes.
- Technical backup and recovery processes.When information is no longer required, we will take appropriate steps to delete it, anonymize it, or securely dispose of it, as applicable.Some information may need to be retained for a limited period to meet legal obligations, resolve disputes, investigate abuse, or protect the safety of users.## 8. Account Deletion and Data Deletion RequestsYou may request deletion of your KlatchUp account and associated personal information, subject to applicable legal requirements.To request account or data deletion, contact:Email: [Insert account deletion and privacy contact email]Please include enough information to identify your account without sending your password or authentication codes.We will review your request and take appropriate action in accordance with applicable law and our retention obligations.Information that must be retained for legitimate legal, security, or safety reasons may be preserved for the required period and handled in accordance with applicable law.If KlatchUp provides an in-app account deletion option, you may also use that option.Where required by Google Play, we will provide an accessible account deletion mechanism and a publicly available webpage for initiating account deletion.## 9. Data SecurityWe take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.Depending on the systems used, safeguards may include access controls, authentication mechanisms, secure communication, and appropriate infrastructure security measures.No electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we will take reasonable steps to protect information and respond appropriately to security incidents.If a personal-data breach occurs, we will take the actions required by applicable law.## 10. Children's Privacy and SafetyKlatchUp is committed to protecting children from sexual abuse, exploitation, and other harmful conduct.We prohibit the use of KlatchUp to facilitate child sexual abuse and exploitation, including the creation, distribution, or solicitation of child sexual abuse material.Our Child Safety Standards describe prohibited conduct and the channels available to report child-safety concerns.Intended age group: [Confirm and specify the age group for which KlatchUp is designed and permitted to be used.]We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.Where parental consent or other safeguards are legally required, we will implement the applicable requirements before processing children's personal information.If you believe that a child has provided personal information in violation of applicable requirements, please contact us so that we can review the matter and take appropriate action.Child-safety concerns can be reported using the contact information provided below or through the reporting mechanism available in the application.## 11. Your Privacy RightsDepending on applicable law and your location, you may have the right to:- Request access to personal information relating to you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information.
- Withdraw consent where processing is based on consent.
- Raise concerns or submit a grievance about our handling of personal information.
- Exercise other rights available under applicable law.To exercise your rights, contact us using the details in the Contact Information section.We may need to verify your identity before acting on a request. We will respond within the time limits required by applicable law.## 12. International Data TransfersOur service providers may process or store information in locations outside your state or country, depending on their infrastructure and the configuration of our services.Where personal information is transferred across jurisdictions, we will comply with applicable legal requirements and implement appropriate safeguards where required.The actual countries and locations in which KlatchUp information is stored or processed depend on the production infrastructure and service-provider configurations.## 13. Third-Party Websites and ServicesKlatchUp may contain links to websites or services operated by third parties.We are not responsible for the privacy practices of independent third-party websites or services. When you access an external service, you should review its privacy policy before providing personal information.## 14. Cookies and Similar TechnologiesOur website may use cookies or similar technologies if required for functionality, security, preferences, analytics, or other disclosed purposes.The use of these technologies depends on the website's actual configuration.Where required by law, we will provide appropriate notice and obtain consent before using non-essential cookies or similar technologies.## 15. Changes to This Privacy PolicyWe may update this Privacy Policy to reflect changes in our services, technology, legal obligations, or privacy practices.The updated version will be published on this page, together with a revised “Last Updated” date.Where required by law, we will provide additional notice or seek consent for material changes.## 16. Contact InformationFor questions, requests, or complaints concerning this Privacy Policy or the handling of personal information, please contact:Newloka Technologies Pvt. Ltd.
Application: KlatchUp
Website: https://klatchup.app/
Privacy Contact Email: [Insert privacy contact email]
Child Safety Contact Email: [Insert designated child-safety contact email]
Registered Office Address: [Insert registered office address]If applicable, you may also contact our designated grievance officer using the details published on our website.We will review privacy-related communications and respond in accordance with applicable law.---KlatchUp — Newloka Technologies Pvt. Ltd.We are committed to respecting user privacy, protecting personal information, and building a safer social experience.